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Human Resources

The Human Resources Department provides quality services and support in the areas of talent acquisition, benefits administration, employee and labor relations, as well as overseeing the training and safety of our staff. The delivery of these services to our employees enables them to better serve the Town’s internal and external clients. 

Primary Programs & Services:

  • Talent acquisition, recruitment and interview process, and on‐boarding of all staff, and volunteers.  
  • Benefits administration (enrollment and coordination) for all eligible personnel, including medical, dental, life/disability, retirement, flexible spending accounts. 
  • Employee relations – Develop and disseminate employee information, referral resource, conflict resolution.  
  • Labor Relations – Assist in negotiation of all union contracts, grievances, and employee investigations.  
  • Risk Management ‐ Safety Committee; claims processing and review of all worker’s compensation and liability claims.  
  • ADA Coordinator for the Town.  
  • Management of employee benefit accruals / time management, leave management.  
  • Administration of retirement savings plans, including defined benefit and contribution plans, e.g., 401a, 457 plans, including BOE.  
  • Management of occupational health program for volunteer firefighter and EMS personnel. 
  •  Performance management administration.  
  • Provide various training programs for staff.  
  • Maintain records and oversee compliance for staff required to have a Commercial Driver’s License, and the associated random drug testing program.

Contact Information

Human Resources Director 
Craig Hirsch
Phone (203) 452-2808

Human Resources Assistant
Kathleen Robles
Phone (203) 452-2808